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Last Updated: January 17, 2020.
Thank you for using LinguaTrip.com!
This Privacy Policy describes how we collect, use, process, and disclose your data , including personal information, in conjunction with your access to and use of LinguaTrip.com and its Payment Services.
When this policy mentions «LinguaTrip.com», «we», «us», or «our», it refers to the LinguaTrip.com company that is responsible for your information under this Privacy Policy (the «Data Controller»).
This Privacy Policy also applies to the Payment Services provided to you by LinguaTrip.com pursuant to the Payments Terms of Service («Payments Terms»).
Please see Section 10 for contact details of the Data Controller.
There are three general categories of information we collect.
We ask for and collect the following personal information about you when you use LinguaTrip.com. This information is necessary for the adequate performance of the contract between you and us, and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all requested services.
You may choose to provide us with additional personal information in order to obtain a better user experience when using LinguaTrip.com. This additional information will be processed based on your consent.
The Payments Data Controller needs to collect the following information, as it is necessary for the adequate performance of the contract with you and to comply with applicable laws (such as anti-money laundering regulations). Without it, you will not be able to use Payment Services:
When you use the LinguaTrip.com site and the Payment Services, we automatically collect data, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of LinguaTrip.com and Payment Services.
LinguaTrip.com may collect information, including personal information, that others provide about you when they use LinguaTrip.com and the Payment Services, or obtain information from other sources and combine that with information we collect through LinguaTrip.com and the Payment Services. We do not control, supervise, or answer for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.
We use, store, and process data , including personal information, about you to provide, understand, improve, and develop LinguaTrip.com, create and maintain a trusted and safer environment and comply with our legal obligations.
We process this information given our legitimate interest in improving LinguaTrip.com and our Members’ experience with it, and where it is necessary for the adequate performance of the contract with you.
We process this information given our legitimate interest in protecting LinguaTrip.com, to measure the adequate performance of our contract with you, and to comply with applicable laws.
We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your LinguaTrip.com Account.
The Payments Data Controller processes this information given its legitimate interest in improving the Payment Services and its users’ experience with it, and where it is necessary for the adequate performance of the contract with you and to comply with applicable laws.
Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your LinguaTrip.com Account or when you participate in promotional activities conducted by LinguaTrip.com partners or third parties.
To help facilitate bookings or other interactions between Members, we may need to share certain information, including personal information, with other Members, as it is necessary for the adequate performance of the contract between you and us.
We don’t share your billing and payout information with other Members.
The LinguaTrip.com site lets you publish information, including personal information, that is visible to the general public. For example:
Based on our legitimate interest to promote LinguaTrip.com we may display parts of LinguaTrip.com using technologies such as widgets or APIs. If your Listings of schools are displayed on a partner’s site, information from your public profile page may also be displayed.
Information you share publicly on LinguaTrip.com may be indexed through third party search engines. In some cases, you may opt-out of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third party search engines, and they may use caches containing your outdated information.
LinguaTrip.com may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against LinguaTrip.com, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, the Payment Terms or other agreements with Members, or (v) to protect the rights, property or personal safety of LinguaTrip.com, its employees, its Members, or members of the public.
These disclosures may be necessary to comply with our legal obligations, for the protection of your or another person's vital interests or for the purposes of our or a third party’s legitimate interest in keeping LinguaTrip.com secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage.
Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon LinguaTrip.com’s property, its Members and LinguaTrip.com. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Member about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.
LinguaTrip.com uses a variety of third party service providers to help us provide services related to the Payment Services. Service providers may be located inside or outside of the European Economic Area («EEA»). In particular, our service providers are based in Europe, India, Asia Pacific and North and South America.
For example, service providers may help us: (i) verify your identity or authenticate your identification documents, (ii) check information against public databases, (iii) conduct background or police checks, fraud prevention, and risk assessment, (iv) perform product development, maintenance and debugging, (v) allow the provision of LinguaTrip.com through third party platforms and software tools (e.g. through the integration with our APIs), or (vi) provide customer service, advertising, or payments services. These providers have limited access to your information to perform these tasks on our behalf, and are contractually bound to protect and to use it only for the purposes for which it was disclosed and consistent with this Privacy Policy.
LinguaTrip.com will need to share your information, including personal information, in order to ensure the adequate performance of our contract with you.
To enable or support us in providing LinguaTrip.com, we may share your information, including personal information, within our corporate family of companies (both financial and non-financial entities) that are related by common ownership or control.
Additionally, we share your information, including personal information, with our corporate affiliates in order to support and integrate, promote, and to improve LinguaTrip.com and our affiliates’ services.
Where permissible according to applicable law, we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products and services or LinguaTrip.com. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be of interest to you.
The social media platforms with which we may share your personal data are not controlled or supervised by LinguaTrip.com. Therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to said provider.
Please note that you may, at any time ask LinguaTrip.com to cease processing your data for these direct marketing purposes by sending an e-mail to hello@linguatrip.com..
If LinguaTrip.com undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
We may also share aggregated information (information about our users that we combine so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
We may review, scan, or analyze your communications on LinguaTrip.com for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.
These activities are carried out based on LinguaTrip.com's legitimate interest in ensuring compliance with applicable laws and our Terms, preventing fraud, promoting safety, and improving and ensuring the adequate performance of our services.
You may link your LinguaTrip.com Account with your account at a third party social networking service. When you create this link:
We only collect your information from linked third party accounts to the extent necessary to ensure the adequate performance of our contract with you, or to ensure that we comply with applicable laws, or with your consent.
Parts of the LinguaTrip.com use Google Maps/Earth services, including the Google Maps API(s). Use of Google Maps/Earth is subject to Google Maps/Earth Additional Terms of Use and the Google Privacy Policy.
LinguaTrip.com may contain links to third party websites or services, such as third party integrations, co-branded services, or third party-branded services («Third Party Partners»). LinguaTrip.com doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, LinguaTrip.com, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.
You may exercise any of the rights described in this section before your applicable LinguaTrip.com Data Controller and Payments Data Controller by sending an email to hello@linguatrip.com. Please note that we may ask you to verify your identity before taking further action on your request.
You may access and update some of your information through your Account settings. You are responsible for keeping your personal information up-to-date.
You have the right to ask us to correct inaccurate or incomplete personal information concerning you in your LinguaTrip.com Account.
In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide LinguaTrip.com to you, you can request that we erase your personal information and close your LinguaTrip.com Account. Please note that if you request the erasure of your personal information:
Where you have provided your consent to the processing of your personal information by LinguaTrip.com you may withdraw your consent at any time by changing your Account settings or by sending a communication to LinguaTrip.com specifying which consent you are withdrawing.
Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of processing, but you require the information for the establishment, exercise or defence of legal claims; or (iv) you have objected to the processing pursuant to Section 6.6 and pending the verification whether the legitimate grounds of LinguaTrip.com override your own.
In some jurisdictions, applicable law may entitle you to require LinguaTrip.com not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing, LinguaTrip.com will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims.
Where your personal information is processed for direct marketing purposes, you may at any time ask LinguaTrip.com to cease processing your data for these direct marketing purposes by sending an e-mail to hello@linguatrip.com.
You have the right to lodge complaints about the data processing activities carried out by LinguaTrip.com before the competent data protection authorities.
To facilitate our global operations, LinguaTrip.com may transfer, store, and process your information within our services or with service providers based in Europe, India, Asia Pacific and North and South America. Laws in these countries may differ from the laws applicable to your Country of Residence. For example, information collected within the EEA may be transferred, stored, and processed outside of the EEA for the purposes described in this Privacy Policy. Where we transfer, store, and process your personal information outside of the EEA, we have ensured that appropriate safeguards are in place to ensure an adequate level of data protection.
LinguaTrip.com complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. LinguaTrip.com has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, please visit https://www.privacyshield.gov/.
Under the Privacy Shield Framework, LinguaTrip.com is subject to the authority of the Federal Trade Commission. If you have any questions or concerns relating to our Privacy Shield certification, contact us at Linguatrip, Inc. Suite 120 and 200, 611 Gateway Blvd, South San Francisco, CA 94080, USA (Zip code 94080) or via email: hello@linguatrip.com.
Linguatrip, Inc. 611 Gateway Blvd, South San Francisco, CA, 94080, USA или по электронной почте compliance@linguatrip.com.
If we are not able to resolve your concern, you may also contact your European Data Protection Authority or Commission or seek assistance from our designated Privacy Shield independent recourse mechanism, JAMS. In certain circumstances, you may also have the right to pursue binding arbitration through the Privacy Shield Framework, as described in Annex I to the Privacy Shield Principles.
If we have received your personal information under the Privacy Shield and subsequently transfer it to a third party service provider for processing as described in this Privacy Policy, we will remain responsible if these providers process your personal information in a manner inconsistent with the Privacy Shield Principles, except where we can establish that LinguaTrip.com was not responsible for the violation.
We will provide further information on the means to ensure an adequate level of data protection on request.
LinguaTrip.com will not share information it collects about you with its affiliates or third parties (both financial and non-financial), except as required or permitted by your state’s law.
California law permits Members who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. See the «Contact» section for where to send such requests. LinguaTrip.com does not share personal information with third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent disclosure of your personal information to third parties for their direct marketing purposes by withholding consent.
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your LinguaTrip.com Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your LinguaTrip.com Account, please contact us following the instructions in the Contact Us section below.
LinguaTrip.com reserves the right to modify this Privacy Policy at any time in accordance with this provision.
If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the LinguaTrip.com site and update the «Last Updated» date at the top of this Privacy Policy.
If you disagree with the revised Privacy Policy, you may cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of LinguaTrip.com will be subject to the revised Privacy Policy.
If you have any questions or complaints about this Privacy Policy or LinguaTrip.com, you may email us at: hello@linguatrip.com or contact us at: Linguatrip, Inc. 611 Gateway Blvd, South San Francisco, CA, 94080 (Zip code 94080).