Duration: 18 months/4 semesters
Intake: January, March, June, August, October
This Qualification provides graduates with a broad understanding of the concepts and practical skills in Information Technology areas, with a technical support focus. To enhance graduates for employment in roles such as computer technician, service desk or technical support, or to prepare them for further study.
Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
On completion of the level 5 qualification, the graduates will be able to:
Demonstrate the capability to provide technical advice and recommendations to solve common ICT problems;
Develop technical instructions andguidelines to enhance enduser’s knowledge position to effectively implement ICT technology for business needs;
Install and configure hardware and software systems and networks to meet with stakeholders requirements;
Administer information databases, files servers, data storage and retrieval data to meet with client requirement;
Solve a range of IT security issues andprovide solutions for effective data security management;
Provide recommendations to improve organisational processes and systems for effective information management;
Create simple working applications to enhance user experiences;
Analyse stakeholders’ technical needs. Have the abilityto provide recommendations that match stakeholders’ needs;
Comply with professional, legal and ethical principles and practices in a socially responsible manner in IT roles;
Work effectively with team members to apply technical skills and knowledge to enhance business operations productively.
To be admitted to the programme, you need to meet the following requirement:
Completed 3 years of secondary school certificate or equivalent
International students whose English is not their first language must provide evidence of competency in English language equivalent to:
An overall score of IELTS (Academic) 5.5 with no band score less than 5.0; or
An overall score of Pearson Test (Academic) 42; or
Have successfully completed New Zealand Certificate in English Language (Level 4).